Charting a Course for Your Content Plan
It happens all the time. The meeting you just attended generated four compelling ideas that do not feature in your quarterly plan. The sales team called you this morning for an updated series of pull sheets. The influencer you reached out to you last week actually got back in touch and is available for a video interview tomorrow.
Content creates a momentum of its own, and can easily become an endless swirl of ideas and requests. Before you know it, the whirlpool has drawn you in. To avoid being overwhelmed by the options, you need to harness them to your advantage.
Content Discipline
As the head of a content team, what you need more than anything isn't more time or more resources but discipline. The discipline to stick to the fundamentals of your plan and not be blown off course. The discipline to assess requests for new projects in a firm but measured way. And the discipline to communicate your decisions clearly and authoritatively.
Content quickly creates a momentum of its own, and can easily become an endless swirl of ideas and requests.
Charting Your Course
Demonstrating discipline does not mean saying no to everything that isn't in plan, but it does mean adopting a hard-headed approach to your team and its resources. Here are some pointers to keep in mind as you steer forth the good ship content:
1. Your content plan is your lodestar
Sailors use compasses for a reason. Refer back to your documented content marketing plan on a regular basis. What's the point of having an agreed strategy if you don't frequently remind yourself what you’re striving to achieve? Your plan will put the firehose of incoming requests into a steadier perspective.
2. Have an agreed process for assessing requests
To avoid your plan getting lost in a storm of half-baked ideas, it’s wise to approach content decisions methodically. Don't agree or decline requests in the moment. When assessing requests, a strategic approach pays off in the long-run.
Devise a process for assessing content-related inquiries, and clearly communicate that process across the relevant stakeholders in your organization. It's always good to outline rules and define boundaries, giving all players access to a shared map. Frame your process in the manner of an SLA, or service level agreement, to gain maximum internal buy-in.
3. Be agile in your team handling
Plans and processes are necessary for the operation of your content program, but don't allow them to drown your team’s creativity. Being agile is a core element of commercial and creative practice. Meet with your team and associated stakeholders regularly to review progress against plan and make adjustments as you go. Put aside anything that stands in the way of meeting your business goals.
Keeping your team agile means knowing how to delegate. Colleagues should have clear goals, but also the flexibility to be innovative in how they meet these objectives. It’s about striking a balance between providing structure while allowing innovation.
“Plans and processes are necessary for the operation of your content program, but don’t allow them to drown your team’s creativity.”
4. Differentiate between content marketing projects and content collateral work
Working on a pull sheet for the sales team is different than working on video creative aimed at catching the attention of your prospective target audience. One will directly focus on your company's product and services; the other likely won't.
Consider different ways of handling these various content projects at the team level. You might adopt a rotation system, or instead maintain a clear line between the different formats. Either way you need a protocol in place that your team fully understands. It will help maintain a healthy balance in your team, and build resilience during pressured times when jobs need turning around quickly.
5. Keep a lookout
Knowing when to say “no” is about prioritization. It’s about the answers you give, not the possibilities you consider. To avoid tunnel vision, always have an eye to the horizon to spot possible projects and opportunities. Keep a record of all requests, including those which you decline. Among all those rocks, you might spot your treasure island.
6. Remember less is more
An overburdened vessel will sail slower, even if it doesn’t sink. In the good ship content, less is more.
This doesn't mean do the minimum. Create with gusto, but don't make more than you need. Pull back in the final stretch, and redirect your editorial skills to honing the content piece or series in question. Sprawling projects tend not to win favor with audiences. Strong editing is an undervalued virtue, and there’s always a place for short form content.
Keep these pointers in mind when directing your content team and managing external expectations. Running a tight ship makes for the best sailors.
